Building Intercom
An evening of engineering stories about building, scaling and taking risks with our product
November 29, 2017
Doors open 6.30PM
Show starts 7.30PM
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Featuring:

Jordan Neill
Darragh Curran
Dave Lynch
Waheed El Miladi
Ingrid Epure
Gavin Joyce
Serena Fritsch
Eoin Nolan
Take Risks
Hear Talks On
Embrace the uncertainty: How to move fast with partial information
Dave Lynch
Product Engineer
At Intercom, we’ve learned it’s important to realise you might never have complete understanding of a problem. The reality is, if you're waiting to understand everything to make a move, you'll lose.
Smartphone symphony
Gavin Joyce
Senior Engineer
A collective audience demo using the devices in our pockets.
Resilience: An operational journey
Ingrid Epure
Product Engineer
After a critical project failed, our production systems team realised that a new solution wouldn't be enough - we’d also have to change the way the team operates.
Five more minutes: Building Snooze at Intercom
Serena Fritsch
Product Engineer
Building a feature that has the potential to change your most loyal customer’s daily workflow? Your product engineers will need to learn the importance of ownership, passion and empathy.
The dimensions of great product teams
Eoin Nolan
Senior Engineer
To move quickly towards a mission, the core attributes of product teams –strategy, design, engineering – need to be well aligned. But how do you achieve that alignment and what happens when you don’t?
Building boring software
Waheed El Miladi
Senior Engineer
From the movies we watch to the lives we lead, we’re conditioned to think exciting things are the best. But when it comes to building software we should avoid excitement and embrace boring.
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